Computers Made Simple (Poole) has merged with MemorySmith Computing to bring a better service to all our customers. We still offer the same great service but with an extra body helping out.
Jon & Tracy are taking a step back into the office and remote support side of the business to ensure that we can continue to offer great customer support via our remote portal whenever it is needed to all of the customers we have on contracts with us.
Day to day visits and repairs are being handled by our friend, Phil, who owns MemorySmith Computing. He has a long background in computing and is more than capable of handling any problems that arise.
The main telephone number remains the same (01202 269998) and Jon & Tracy can be reached directly by telephone when required.
The walk in unit has been retired and we are now offering a visit service at no extra charge. Phil will come to your home and diagnose the fault. If it can be fixed on site then he will. If not then Phil will take the faulty device back to his workshop, repair it, and then return it back to you at an arranged time. Our hourly rate remains the same and this increased level of service is 100% free to all of our customers.
We appreciate this is a change for most of out longstanding customers who have been with us for over 15 years but would like to reassure you that the changes are all so that we can offer an even better service.
This page is maintained by Phil and contains important information and news about Computers Made Simple & MemorySmith Computing along with tips and new about what is going on in the I.T. world.
MemorySmith Computing Ltd.