It has come to our attention that some of our clients have been contacted by telephone from agents claiming to have discovered a virus on your computer. They do not claim to be affiliated with Computers Made Simple with MemorySmith Computing but some do claim to be from Microsoft.
If you get one of these calls - HANG UP!!!!
The only time someone will call you to say you have a virus will be if you are on a managed service package such as the ones we offer. If you are standard home user then you will not get people calling you up to fix a virus.
These scams typically involve you letting the random caller access your computer by going to a web page and downloading a small program. Once they are on your computer they will "fix it". It is not uncommon for these scams to then leave other software on your machine that can then put any accounts you use online at risk. This includes your banking.
If anybody calls you out of the blue to say you have a virus then take no chances. You are all welcome to give us a call to see if we think the caller is genuine and we will advise as best we can.
Please be careful who you let access your computer. If someone has already done this then please let us know as your computer may need checking to make sure it is not compromised.
This page is maintained by Phil and contains important information and news about Computers Made Simple & MemorySmith Computing along with tips and new about what is going on in the I.T. world.
MemorySmith Computing Ltd.